必ず黙らせる「クレーム」切り返し術 cover art

必ず黙らせる「クレーム」切り返し術

こんなにある”あぶない”クレーム!パンチの効いたしたたかな交渉センスで、悪質クレーマーを撃退!

Preview

£0.00 for first 30 days

Try for £0.00
Pick 1 audiobook a month from our unmatched collection - including bestsellers and new releases.
Listen all you want to thousands of included audiobooks, Originals, celeb exclusives, and podcasts.
Access exclusive sales and deals.
£7.99/month after 30 days. Renews automatically. See here for eligibility.

必ず黙らせる「クレーム」切り返し術

By: 神岡 真司
Narrated by: 樋口 太樹
Try for £0.00

£7.99/month after 30 days. Renews automatically. See here for eligibility.

Buy Now for £10.99

Buy Now for £10.99

Confirm Purchase
Pay using card ending in
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.
Cancel

About this listen

書籍著者累計140万部突破!ビジネス心理研究家神岡真司が贈る、必ず黙らせる「クレーム」切り返し術。こんなにある”あぶない”クレーム!パンチの効いたしたたかな交渉センスで、悪質クレーマーを撃退!店頭で、電話で、タチの悪いクレームの事例を重点的に取り上げて、相手に打ち勝つための“切り返し”テクニックを指南。誤ったクレーム対応の実例も紹介する。オーディオブックを聴きながら、困った時の対応方法を学びましょう!©Shinji Kamioka, 2019 Personal Success
activate_Holiday_promo_in_buybox_DT_T2

What listeners say about 必ず黙らせる「クレーム」切り返し術

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.