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Summary: A Comedic Summary of Patterson, Grenny, McMillan and Switzler's Crucial Conversations
- Narrated by: Graham Mack
- Length: 18 mins
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Summary
When is a conversation crucial? For me, I always assumed when my wife asks me if it looks like she’s gained weight. That constitutes a pretty heavy moment (see what I did there?), if not crucial. According to the authors of Crucial Conversations, I was right, and they explained what I can do about it.
This is a good book. I like it. It gives step-by-step instructions for mastering difficult conversations, which can help make you a great manager, spouse or friend; and can potentially save my marriage.