Hey, everyone! Welcome back to another episode of Insights from the Couch! We are thrilled to have the incredible Jacqueline Whitmore with us today. Jacqueline is America’s foremost etiquette expert, author, and certified speaking professional. In this episode, we explore the importance of professional presence, intentionality in your career, and how to navigate pivotal transitions. Jacqueline shares her journey from hospitality marketing to becoming a leading voice in etiquette, offering valuable insights on building confidence, developing your personal brand, and mastering the art of making others feel comfortable. Tune in for a conversation that is as enlightening as it is empowering!

Episode Highlights:
[0:00] - Welcome and introduction of guest Jacqueline Whitmore, etiquette expert and author.
[1:11] - Professional success must be intentional. Jacqueline shares why.
[3:50] - The importance of planning and setting goals, especially for women moving into leadership roles.
[5:48] - Defining etiquette and why it’s about making others feel comfortable, not just manners. [8:10] - Transitioning careers and how to take those first steps, including finding a mentor and continuing education.
[12:01] - Building confidence through trial and error, and why failure doesn’t define you.
[16:00] - The challenges women face with confidence, especially in high-paying jobs and leadership roles.
[19:24] - Communicating assertively while staying poised and maintaining professionalism.
[25:12] - How to control your emotions in high-pressure situations and become a respected leader.
[30:12] - Breaking out of your comfort zone: Why you need to challenge yourself to grow.
[31:20] - Acknowledging the importance of mentorship and relationship-building in your career. [34:49] - Networking tips: How introverts and ambiverts can excel at making meaningful connections.
[38:38] - Final reflections on living "above the line" with intentionality in your professional life.

Resources:
Jacqueline Whitmore’s website: https://etiquetteexpert.com/

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