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Gelebte Servicequalität
- Sales-up-Call
- Narrated by: Stephan Heinrich, Sabine Hübner
- Length: 1 hr
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Gelebte Servicequalität
Narrated by:
Stephan Heinrich, Sabine Hübner
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Summary
Guter Service ist mehr als nur ein freundliches Lächeln und das obligatorische Bonbonglas am Empfangstresen. Wer keine maßgeschneiderten Dienstleistungen rund um sein Produkt anbieten kann, hat in der heutigen Zeit schon so gut wie verloren. Doch wie packt man das am Besten an? Wie lassen sich unnötige Fehler vermeiden? Und wie schafft man es, dass jeder einzelne Mitarbeiter den Servicegedanken lebt? In diesem Sales-up-Call finden Sie Antworten auf diese und viele weitere Fragen:
In deiner Audible-Bibliothek findest du für dieses Hörerlebnis eine PDF-Datei mit zusätzlichem Material.
©2014 Stephan Heinrich & Sabine Hübner (P)2014 Stephan Heinrich & Sabine Hübner
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