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The Big Con

How the Consulting Industry Weakens Our Businesses, Infantilizes Our Governments and Warps Our Economies

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The Big Con

By: Mariana Mazzucato, Rosie Collington
Narrated by: Amy Finegan
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About this listen

Brought to you by Penguin.

There is an entrenched relationship between the consulting industry and the way business and government are managed today which must change. Mariana Mazzucato and Rosie Collington show that our economies' reliance on companies such as McKinsey, Boston Consulting Group, Bain & Company, PwC, Deloitte, KPMG and EY stunts innovation, obfuscates corporate and political accountability and impedes our collective mission of halting climate breakdown.

The 'Big Con' describes the confidence trick the consulting industry performs in contracts with hollowed-out and risk-averse governments and shareholder value-maximizing firms. It grew from the 1980s and 1990s in the wake of reforms by both the neoliberal right and Third Way progressives, and it thrives on the ills of modern capitalism, from financialization and privatization to the climate crisis. It is possible because of the unique power that big consultancies wield through extensive contracts and networks - as advisors, legitimators and outsourcers - and the illusion that they are objective sources of expertise and capacity. To make matters worse, our best and brightest graduates are often redirected away from public service into consulting. In all these ways, the Big Con weakens our businesses, infantilizes our governments and warps our economies.

Mazzucato and Collington expertly debunk the myth that consultancies always add value to the economy. With a wealth of original research, they argue brilliantly for investment and collective intelligence within all organizations and communities, and for a new system in which public and private sectors work innovatively for the common good. We must recalibrate the role of consultants and rebuild economies and governments that are fit for purpose.

©2023 Mariana Mazzucato (P)2023 Penguin Audio
Consulting Economics Europe Great Britain International Political Science Politics & Government Theory Government Business Capitalism Management Socialism

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Critic reviews

"A forceful demolition job on the industry." (Adrian Wooldridge)

"The power of government is crucial for driving the economy forward. But only if it retains capacity. Mazzucato and Collington have written a brilliant book that exposes the dangerous consequences of outsourcing state capacity to the consulting industry-and how to build it back. A fascinating look at the biggest players in the game and why this matters for all of us."(Stephanie Kelton, author of The Deficit Myth)

"A powerful indictment of a dubious industry. This book should be read around the globe, and kickstart a debate that's long overdue: Do we really need all those consultants?" (Rutger Bregman, author of Utopia for Realists and Humankind)

All stars
Most relevant  
Amazing book and a great nudge to do things differently. It has confirmed my own thoughts and suspicion about consultancies. Great research and references to read about further. I do hope things change for better and organisations and governments less reliant on consultancies.

Wow

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Consulting is perceived by my peers (who are in their 20s) as one of the most prestigious and rewarding careers. This books shows how consultancies play a foundational role in modern rentier capitalism that erode public goods.

Excellent Critique of Contemporary Consulting

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It sometimes leans a little too much on anecdotal evidence and narrative over reliable data. The overall presentation of the argument is insightful and valid though, and certainly is an needed addition to the emerging debate about state capacity (and the lack thereof) that contemporary states have inherited from NPM.

Concise contribution to an emerging debate

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A really interesting book, leaving me with a wish to change the world - and no idea how!

fascinating and thoroughly depressing

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very engaging convincing and informative.
pity about the American accent of the narrator.
a must read.

spot on.

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Not the most exciting of books, it dangerously put me to sleep in the bath. It's more like a book of evidence. I loved to watch courtroom dramas, it seems like the consulting firms are guilty, and they're going down in this courtroom drama.

The evidence is compelling. There is mass corruption and a merry-go-round of over-confident consultants snorting at the trough. I always wondered why I was not material for a consulting firm; it does not sit with one of my core values, authenticity.

But if you remember courtroom dramas, the case for the defense always comes back. And let's face it; consulting firms aren't going anywhere fast (in more meanings than one).

It's still a top book and worth reading. Just don't read it in the bath; you might just drown before you can wage your war against consulting firms.

I loved to watch courtroom dramas. Guilty?

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Over my 30 year career, I have started in consultancies, moved on to business, moved to government, and then moved back to business. I recognize so many of the issues addressed in this book, because I have experienced them from both sides.

It is indeed true that business and government should take back their own initiatives, and bring in their own know how and sources. It is a strange and twisted idea, that they don’t want to pay employees enough, because they prefer hiring those same employees back through consultancies at much higher prices. And then believe we are saving money.

I also really appreciated this book for the many practical examples that they referr to on where an over reliance on consultancy has gone wrong.

In my experience, 70% of all consultants, or not worth their hourly rates.

Finally, this is not about killing jobs. This is a matter of moving employees out of the consultancy films, back into real government and real business where they can do good work.

Very interesting. Thought provoking and worth reading.

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A thorough review of the history, evolution and impact of the consulting industry, it really highlights the effect consultancies have had on the business and especially public sector. Although only one part of a complex system, it’s clear consultancies have an undue influence and their role needs to be reconsidered, but more of a system-wide solution is needed. Really helpful book to get thinking about how we move governments and the business world forward.

An insightful analysis

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Flaw in argument is complexity of moderns organisations means you can't have experts inhouse on everything

Well argued contribution to devate

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My review title says it all. It is widely and impeccably researched. This book is so very important.

Brilliant. We should have known this.

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