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The Customer's Eye: How to Build Loyalty, Generate Word-of-Mouth and Keep Customers Coming Back
- The Anatomy of the Perfect Customer Experience
- Narrated by: Jim Rising
- Length: 3 hrs and 27 mins
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Summary
The only secret you need to grow your business now: Elevate your customer experience. This audiobook can show you how!
Are you looking for a how-to guide on building loyalty, generating word-of-mouth, and keeping customers coming back? Then keep reading!
We’ve all heard the phrase "the customer is always right".
But do we truly understand what that means? The customer is the heart and lifeblood of every business, if they’re not happy, they won’t come back. If they don’t come back, they don’t spend money. This vicious cycle can end a business, so don’t get caught up in this vortex of doom.
Instead, focus on:
- Increasing your value in the eye of customers
- The do’s and don’ts of a positive customer experience
- Building loyalty, generating word-of-mouth, and making customers happy so they come back
- Crafting a perfect customer experience
- And the steps you need to take next
It’s no secret; customers have more options than ever before: In a world where everything is at our fingertips, it’s more important than ever to make them a top priority.
So if your sales are lackluster, if you’re struggling to bring people back to your business, maybe you need to examine the customer experience you’re providing. With concepts, statistics, and real-world examples, this audiobook rises above all others like it - listen to the best, be the best, and grow your business from the ground up; starting with the customer.
PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.
What listeners say about The Customer's Eye: How to Build Loyalty, Generate Word-of-Mouth and Keep Customers Coming Back
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- Anonymous User
- 17-01-22
Very Helpful!
This book is perfect for people who want to develop their customer service skills and build loyalty from customers. I in fact enjoyed this and really impressed on the strategies and wisdom this book has. The author researched, knows the best for their customer. Great narration, clear and really smooth to listen to.
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- Ella J Preston
- 24-11-21
Excellent, very useful and enjoyable
Lots of very good insights backed with good data, research and anecdotes. Very easy to read and has found my desire to implement new strategies to drive customers in the door. Highly recommended!
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2 people found this helpful
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- Douglas B
- 14-01-22
Find out WHY the customer is right!
This book is a fantastic resource for any businessperson, as it puts them in the shoes of their most important insight: Their prospective customer. Find out what people really want from the businesses they endorse and use that to build the best business you can. Tips for both novices and experts can be found in abundance, making this book a must-have for everyone seeking to start their own business. Highly recommended!
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