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  • The Power of Positive Confrontation

  • The Skills You Need to Handle Conflicts at Work, at Home, Online, and in Life - Completely Revised and Updated Edition
  • By: Barbara Pachter
  • Narrated by: Barbara Pachter
  • Length: 8 hrs and 5 mins
  • 4.6 out of 5 stars (5 ratings)

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The Power of Positive Confrontation

By: Barbara Pachter
Narrated by: Barbara Pachter
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Summary

When slighted, misunderstood, cut in front of, annoyed, taken advantage of, or treated rudely, most people avoid their bosses, ignore coworkers, change hairdressers, complain to friends, pound their fists, or rant on social media. They often miss the most positive, effective alternative of all: confronting positively. Now, for everyone who was never taught or never realized that between "bully" and "wimp" is a range of behavior that is positive, dignified, and effective for dealing with life's bothersome situations, there is The Power of Positive Confrontation.

This book teaches you the vital skills you need to confront others, communicate effectively, and live a more conflict-free life. In this updated edition, communications expert Barbara Pachter shares a practical, step-by-step guide to tackling conflicts in any situation, including a new section on navigating sticky situations online. The Power of Positive Confrontation reveals:

  • The consequences of not confronting or of confronting negatively
  • How to accurately assess what is bothering you and why
  • Three essential steps of polite and powerful confrontationVital verbal and nonverbal skills that make or break communication, including common language pitfalls
  • Strategies for assertive communication, whether face to face, in writing, by phone, or online

©2014 Barbara Pachter (P)2014 Gildan Media LLC
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Critic reviews

"No tricks; just intelligent action...Terrifically useful." ( Worcester Telegram)

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Lots of scenarios and examples

Provides a lot of great examples and scenarios of how to improve relationships with others. How to have difficult conversations and how to be polite and powerful. going to relisten to the key chapters now :)

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