• Renter fights $25,000 packout bill after flood | Behind the Investigation
    Jun 17 2025

    Her rental insurance policy had a maximum of $26,000, leaving $1,000 for hotel, food, and damaged contents. Why every renter needs to check their coverage.

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    14 mins
  • Great-grandmother fights $580 water bill and wins | Behind the Investigation
    Jun 17 2025

    India Pullen moved into The View senior apartments in Stone Mountain, Georgia, 10 years ago. She loves her apartment and is an expert at keeping her water bill low, between $30 and $40 a month. Pullen rarely cooks, uses bottled water, and says she’s only run her dishwasher once since moving in.

    But in recent months, Pullen’s water bill shot up without explanation: $231 one month, and then two months later, $580, more than 16 times her average bill.

    Pullen said there are no leaks in her unit, and Atlanta News First Investigates confirmed her water meter showed no activity when all water sources were turned off.

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    14 mins
  • Metro Atlanta roofer loses $12K after State Farm approves replacement, doesn’t pay | Behind the Investigation
    Jun 16 2025

    A Cumming, Georgia, homeowner and his roofer spent three years going back and forth with State Farm Insurance company to get a full roof replacement approved, only to find they didn’t payout after the job was complete.

    The situation is something metro Atlanta roofer David Garner said he has never seen in the near decade he’s been working with insurance companies on roof repairs.

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    13 mins
  • Chronic school absenteeism, timeshare controversies, FBI raids the wrong house | Behind the Investigation
    Jun 2 2025

    In this Behind the Investigation special, we look at Georgia's literacy crisis; how an international crime ring is stealing electronic food stamp benefits; skyrocketing timeshare fees; and how an FBI raid on the wrong house cost a man his childhood.

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    24 mins
  • Why replacing your HVAC is more expensive than ever | Better Call Harry
    May 29 2025

    As temperatures climb, so do the chances that your aging air conditioner will say goodbye.
    If it does, brace yourself. Replacing your HVAC system in 2024 will cost about twice as much as it did five years ago. Here's how to save, along with other summer energy reduction tips.

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    20 mins
  • Why is ICE detaining the daughter of an American serviceman? Behind the Investigation
    May 27 2025

    A Georgia mother who says she’s a U.S. citizen remains locked inside a private immigration detention center, swept up in a wave of federal immigration enforcement that’s bringing historic profits to the company detaining her.

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    12 mins
  • HOA threatened to place a lien on her home. She said, bring it on | Behind the Investigation
    May 23 2025

    Homeowners in this metro Atlanta subdivision said their HOA hasn't provided any financial documentation for nearly two years. Here are your rights as a Georgia homeowner who is living under the rule of an HOA.

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    23 mins
  • Metro Atlanta city repeals 8-foot free speech barrier | Behind the Investigation
    May 22 2025

    After recommending Sandy Springs city councilors approve a controversial, eight-foot free speech barrier, city attorney Dan Lee urged them to repeal it. They did so by unanimous vote.

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    13 mins