As recently as 40 years ago, we didn't have much need for the word "content."

But as soon as we started delivering the same information via multiple channels, we needed a way to identify the essential elements of content assemblies and to work with them independent of their various manifestations in information products. So the concept of "content" was born.

Joe Gollner has worked with content from its earliest days and has crafted a multi-layered definition to account for its many aspects.

https://ellessmedia.com/csi/joe-gollner/

Localizing digital product content is challenging on its own. When you add the need to communicate about sensitive financial topics to very specific audiences, the complexity of the work quickly grows.

Stephanie Pereira is a content design manager working on the Google Payments product. She deftly balances a range of internal compliance and design concerns with the very specific hyper-localization needs of her audience.

(We had an internet connection issue around 28:00 - apologies for the break in continuity.)

https://ellessmedia.com/csi/stephanie-pereira/

Now in its third edition, Colleen Jones's book "The Content Advantage" has become a classic in the content-profession literature.

The new edition of the book continues to highlight content intelligence and content effectiveness and adds a new focus on the impact and use of AI in content programs. It also takes a fresh look at the enduring concepts of digital disruption and digital transformation, both of which have been accelerated by the arrival of new AI technology.

https://contentandai.com/colleen-jones/