In Episode 21 of the Lead the Future™ podcast, Dr. Vince Molinaro welcomes Andrew Pateman, VP of People, Culture, and Performance at Canadian Blood Services to discuss leadership accountability, rebuilding workplace culture in a post-pandemic environment, and supporting and identifying emerging leaders within his organization.

Andrew defines how Canadian Blood Services has codified leadership principles into the values of the organization. Andrew instills a “leading with head and heart” value system approach, allowing team members to lead with empathy while at the same time maintaining commitment to ambitious goals.

Key leadership insights to listen for

• How Canada Blood Services navigates the post-pandemic workplace, balancing flexibility, encouraging collaborative workspaces, and diversity, equity, and inclusion at work.
• Andrew’s “head and heart” leadership style, encouraging empathy and commitment to ambitious goals.
• The reinforcement at Canadian Blood Services of a sense of community within its leaders, making sure to have each other’s back, manifesting a culture of mutual accountability.
• Andrew’s views on leadership as a practice, something you keep learning and adjusting. With so many trends and literature, it’s important to learn from those with experience.