Loyalty builders

By: Open Loyalty
  • Summary

  • Welcome to the Loyalty builders podcast where we discuss tried and tested ways to achieve business goals by using loyalty and gamification mechanics. The Loyalty builders podcast is brought to you by the team at Open Loyalty - an API-first loyalty engine for introducing loyalty and gamification mechanics fast and at scale.
    Open Loyalty
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Episodes
  • Loyalty software integrations: moving past out-of-the-box limitations, with Karol Wieteska and Maciej Tyczyński
    Jun 26 2024

    Hey everyone! This time we're discussing loyalty software integrations. Specifically, moving past out-of-the-box limitations.

    Initially, at the RFP phase, out-of-the-box integrations sound like a dream. But if you have a complex tech stack and use case scenarios, they are not enough.

    The goal of this episode is to address integration challenges and discuss the benefits of adopting a composable approach.

    Here’s what we discuss in the episode:

    • The typical challenges with out-of-the-box integrations for enterprises and vendors
    • The reasons why vendors display multiple integrations, but in reality have only 2 or 3 basic ones
    • The integration challenges using a Shopify example
    • How businesses approach loyalty software integrations
    • The benefits of adopting the composable approach
    • Whether it’s time to try out the composable approach with a Proof of Concept (PoC)


    Link to the on-demand webinar: https://www.openloyalty.io/events/loyalty-software-integrations-webinar


    Connect with us:

    Karol Wieteska: https://www.linkedin.com/in/karol-wieteska-9726644a/

    OEX: https://oex.pl/en/

    Maciej Tyczyński: https://www.linkedin.com/in/mtyczynski/

    Omnivy: https://omnivy.io/

    Irek: https://www.linkedin.com/in/iklimczak/

    Open Loyalty: https://www.openloyalty.io/

    Link to the Loyalty program builders podcast: https://www.openloyalty.io/podcast


    Contact: podcast@openloyalty.io

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    45 mins
  • How to grow a B2B ecommerce with a loyalty program, with Chadi Al Abbassy [Part 2]
    May 29 2024

    This is the second part of our discussion with Chadi Alabbassy, Loyalty & Partnerships Manager at Raqtan Group.

    The goal of this episode is to share expert knowledge and tips from a B2B ecommerce loyalty professional.


    In this episode you’ll get Chadi’s advice on:

    • how to build a successful ecommerce loyalty program
    • how to make sure that your loyalty program fits into the overall business strategy


    Ekuep case study: https://www.openloyalty.io/clients/ekuep


    Connect with us:

    Chadi Alabbassy: https://www.linkedin.com/in/chadiashraf/

    Ekuep: https://www.ekuep.com/en

    Irek: https://www.linkedin.com/in/iklimczak/

    Open Loyalty: https://www.openloyalty.io/

    Link to the Loyalty program builders podcast: https://www.openloyalty.io/podcast

    Contact: podcast@openloyalty.io

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    20 mins
  • How to grow a B2B ecommerce with a loyalty program, with Chadi Al Abbassy [Part 1]
    May 29 2024

    This time we're discussing how to grow a B2B ecommerce business with a loyalty program.

    The goal of this episode is to share expert knowledge and tips from a B2B ecommerce loyalty professional.

    And our guest is Chadi Alabbassy, Loyalty & Partnerships Manager at Raqtan Group.

    Chadi is in charge of Rowad, a customer loyalty program for ekuep, the largest online restaurant and cafe equipment supplier in the Gulf Cooperation Council region.

    Here’s what we discuss in the episode:

    • today ecommerce challenges

    • the role of loyalty programs in ecommerce

    • key business results improved by Rowad

    • key components of a successful program

    • integration with overall business/marketing strategy

    Ekuep case study: https://www.openloyalty.io/clients/ekuep


    Connect with us:

    Chadi Al Abbassy: https://www.linkedin.com/in/chadiashraf/

    Ekuep: https://www.ekuep.com/en

    Irek: https://www.linkedin.com/in/iklimczak/

    Open Loyalty: https://www.openloyalty.io/

    Link to the Loyalty program builders podcast: https://www.openloyalty.io/podcast

    Contact: podcast@openloyalty.io

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    33 mins

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