The Hotelier Helpcast

By: Gerry MacPherson
Listen for free

  • Summary

  • Welcome, dear listeners, to The Hotelier Helpcast Blog Posts – the sanctuary for independent hoteliers worldwide, seeking the keys to transform their properties into dream destinations for every guest. Each week, we plunge headfirst into the burning queries, the perplexing challenges, and the heartfelt struggles of managing an independent hotel. Why? Because we intimately understand the balancing act of reservations, appeasing the perpetually dissatisfied guest, and chasing that ever-elusive perfect review. And here’s the good news – you're not in this alone! We respect your time, so every episode is a no-nonsense guide, delivering straight answers sans the fluff. From the enchanting escapes of Venice to the rustic allure of a Nova Scotia hotel, journey with us through every corner of the hotel universe. We'll illuminate the shadows and tuck those pesky challenges to bed! Alongside expert guests, quirky anecdotes, and solutions that’ll have you exclaiming, 'Why didn't I think of that?!', 'The Hotelier Helpcast Blog Posts’ invites you to a weekly rendezvous with the vibrant community of independent hoteliers. It's enthralling, it's enjoyable, and most importantly, it’s tailored just for YOU. So, settle into a cozy chair, or perhaps, take a leap onto one of those extravagant hotel beds (we promise not to judge), and prepare to be inspired, amused, and enlightened. Welcome to 'The Hotelier Helpcast Blog Posts’! Now, let's set the stage for this suite party! Always remember – every question answered is a key to unlocking your hotel's potential, casting you as the hero in all your guests’ travel stories!
    Copyright@Keystone Hospitality Property Development | All Rights Reserved
    Show More Show Less
Career Success Economics Leadership
Show More Show Less
activate_Holiday_promo_in_buybox_DT_T2
Episodes
  • What Makes Hotel Emporium a Leader in Sustainable Hospitality?-057

    What Makes Hotel Emporium a Leader in Sustainable Hospitality?-057
    Nov 14 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟 Get inspired by Andy De Silva's journey as a visionary co-founder of Hotel Emporium Inc. From humble beginnings to a global leader in eco-friendly amenities. Discover their innovative strides in sustainability. 🌍📈


    🎙 Subscribe now for more episodes like this.

    #Hotel Emporium #Andy De Silva #SustainableHospitality #EcoFriendlyAmenities #GreenHotelSupplies #HotelEmporium #CompostableProducts #RefillableAmenities #EcoConsciousTravel #GreenGuestExperience #SustainableHotels #HospitalityInnovation


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/11/what-makes-hotel-emporium-a-leader-in-sustainable-hospitality-057

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development
    Show More Show Less
    21 mins
  • How Can Independent Hotels Build a Profitable Loyalty Program?-056

    How Can Independent Hotels Build a Profitable Loyalty Program?-056
    Nov 7 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟Maximizing Loyalty for Independent Hotels with Mark Ross-Smith🌟

    🎙️ In this episode, we dive into how independent hotels can leverage loyalty programs to increase repeat bookings and boost revenue. My guest, Mark Ross-Smith, CEO of Loyalty Data Co., shares how the airline industry’s success with loyalty programs can translate to your hotel business. From guest experiences to practical implementation, we cover it all!

    👀 Tune in now and discover:

    • Why loyalty programs are critical for independent properties


    • The key components of a successful program


    • How to create VIP experiences on a budget


    🎯 Call to Action: Don’t miss out on more tips—subscribe and leave a review!

    #Loyalty Program #Mark Ross Smith #Mark Ross Smith, CEO and co-founder of Loyalty Data #HotelLoyalty #GuestExperience #BoutiqueHotels #LoyaltyPrograms #HotelMarketing #VIPExperience #TravelRewards #CustomerLoyalty #HospitalityTrends #HotelManagement


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/11/how-can-independent-hotels-build-a-profitable-loyalty-program-056

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development

    Show More Show Less
    45 mins
  • How Can Independent Hotels Maximise Exposure On OTAs?-055

    How Can Independent Hotels Maximise Exposure On OTAs?-055
    Oct 31 2024

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    🌟Unlocking the Power of OTA Partnerships🌟

    🎧 Wondering how to boost your hotel’s bookings through OTAs? In this episode, we break down exactly how independent hotels can maximize their visibility and leverage the power of online travel platforms.

    🌟 Highlights include:

    • Selecting the right OTA for your audience
    • Optimizing your listings with reviews and photos
    • Keeping an eye on performance metrics

    💡 Listen in and learn how to take your OTA strategy to the next level!

    🎙 Subscribe now for more episodes like this.

    #OTAs #HotelManagement #TravelAgencyTips #IndependentHotels #BoostBookings #HotelMarketing #TravelPartnerships #OTATravel #BoutiqueHotelSuccess #IncreaseBookings #CollaborativeMarketing


    ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
    https://hotelierhelpcast.com/2024/10/how-can-independent-hotels-maximise-exposure-on-otas-055

    Serious about taking your business to the next level? Sign up for the “Check-In to Success-Building and Running Your Hotel Business” course.
    https://courses.keystonehospitalitydevelopment.com/course/check-in-to-success-building-running-your-hotel-business/

    Grab your copy of the “Unlocking Hospitality Success: 25 Must-Know Insights for Independent Hotel Owners” PDF.
    https://keystonehpd.com/the-hotelier-helpcast-pdf/

    Hospitality Property School Group
    Learn the benefits—https://member.keystonehpd.com

    Join one of our groups
    Facebook
    LinkedIn

    Say hi on social
    https://www.facebook.com/groups/thehotelierhelpcast

    LinkedIn: https://www.linkedin.com/groups/8811511/

    Listen to The Hospitality Property School PODCAST here
    https://hotelierhelpcast.com/HotelierHelpcastPodcast

    YouTube
    https://www.youtube.com/ @TheHotelierHelpcast


    A Division of Keystone Hospitality Property Development
    Show More Show Less
    10 mins

What listeners say about The Hotelier Helpcast

Average customer ratings

Reviews - Please select the tabs below to change the source of reviews.

Audible.co.uk reviews

Amazon reviews
No Reviews are Available