Episodes

  • "Everyone Has an Innate Desire to Improve" - #automotive #sales #shorts

    "Everyone Has an Innate Desire to Improve" - #automotive #sales #shorts
    Jun 25 2025
    Chris Craig understands that everyone on the service drive wants to grow and improve. But how can they when there are so many training gaps?

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
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    1 min
  • Filling the Gaps in Service Advisor Training - #automotive #sales #shorts

    Filling the Gaps in Service Advisor Training - #automotive #sales #shorts
    Jun 24 2025
    Chris Craig had been a fixed operations mainstay when he finally became a service advisor. And then...he realized there wasn't a lot of quality training available. So he set out to fill the gaps. Listen to find out how.

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
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    1 min
  • Elevating Fixed Ops Content with Chris Craig of RockED - What the Fixed Ops?! Full Episode!

    Elevating Fixed Ops Content with Chris Craig of RockED - What the Fixed Ops?! Full Episode!
    Jun 23 2025
    In this episode, we sit down with Chris Craig, a leading Fixed Operations content writer from RockED, to explore the vital role of storytelling, training, and educational content in today’s dealership service departments. With a background rooted in the service lane and a passion for creating impactful learning experiences, Chris shares how well-crafted content can drive performance, boost retention, and elevate dealership culture.

    🔧 What You'll Learn:
    ✅ Strategies for engaging service advisors and techs
    ✅ How to build a culture of continuous learning
    ✅ Real-world examples of content that drives results
    ✅ Why Fixed Ops deserves a seat at the strategic table

    Whether you’re a Fixed Operations Director, Service Manager, or Dealer Principal, this conversation offers fresh insights into how educational content can be a competitive advantage.

    🛠️ About RockED:
    RockED creates custom content solutions to empower automotive professionals with the tools they need to succeed—whether on the service drive or in the training room.

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    50 mins
  • Wanna Improve? Throw Rank Out the Window! - #automotive #sales #shorts

    Wanna Improve? Throw Rank Out the Window! - #automotive #sales #shorts
    Jun 19 2025
    Tim Tipton talks about the behaviors of managers and companies that genuinely want to improve. What are the common steps successful people take?

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    1 min
  • "If You Keep Sending Me 2's I Can Only Send Back a 4"- #automotive #sales #shorts

    "If You Keep Sending Me 2's I Can Only Send Back a 4"- #automotive #sales #shorts
    Jun 17 2025
    Training is crucial but before training even begins, it's vital that the hiring process is sharp enough to identify and retain the best talent for the job!

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    1 min
  • How to Waste a Training in 1 Easy Step!- #automotive #sales #shorts

    How to Waste a Training in 1 Easy Step!- #automotive #sales #shorts
    Jun 16 2025
    Tim Tipton knows exactly how (and how not to) make the most of training time. Here he talks about the latter...

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    1 min
  • Why Management MUST Be Involved in Training- #automotive #sales #shorts

    Why Management MUST Be Involved in Training- #automotive #sales #shorts
    Jun 13 2025
    If you want your employees to retain and attain new skills, it's vital that managers attend that training! Tim Tipton explains.

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    1 min
  • What's the Key to Motivation?- #automotive #sales #shorts

    What's the Key to Motivation?- #automotive #sales #shorts
    Jun 12 2025
    Tim Tipton shares some fundamental advice when it comes to hiring.

    Global Dealer Solutions has a network of high-performance providers offering proven products and services. We are committed to prioritizing dealers by delivering the most effective tools in the industry. Let's grow together. Schedule your complimentary consultation today.
    https://calendly.com/don-278

    BE THE 1ST TO KNOW. LIKE and FOLLOW HERE
    www.linkedin.com/company/fixed-ops-marketing
    https://www.youtube.com/channel/@fixedopsmarketing

    Get watch and listen links, as well as full episodes and shorts:
    www.fixedopsmarketing.com/wtf

    Join Managing Partner and Host, Russell B. Hill and Charity Dunning, Co-Host and Chief Marketing Officer of FixedOPS Marketing, as we discuss life, automotive, and the human journey in WTF?!
    #podcast #automotive #fixedoperations
    Show More Show Less
    1 min