AUTHOR

Jay Baer

Tap the gear icon above to manage new release emails. Follow Jay Baer to get new release emails from Audible and Amazon.

Jay Baer is a 7th-generation entrepreneur, New York Times best-selling author of seven books, and founder of six multi-million dollar companies. In 2023, he was named a Top 30 Global Guru in both Customer Experience and in Marketing. Jay has advised more than 700 brands in his career, including Nike, Oracle, Hilton, The United Nations and 40 of the FORTUNE 500. He is an inductee into the professional speaking and word of mouth marketing halls of fame. Jay has authored or co-authored among the best-selling business books of all-time in the categories of digital marketing, customer service, customer experience, and business growth. He has been named to more than 50 top global business influencer lists. Jay’s books are known for deep, first-party research combined with unique, compelling case studies, and a heavy sprinkling of humor.

Youtility

Best Sellers

Hug Your Haters

How to Embrace Complaints and Keep Your Customers

By: Jay Baer

Narrated by: Jay Baer

Length: 5 hrs and 36 mins

Release date: 01-03-16

Language: English

5 out of 5 stars 16 ratings
Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

Regular price: £14.99 or 1 Credit

Sale price: £14.99 or 1 Credit

Try for £0.00
Youtility

Why Smart Marketing Is About Help Not Hype

By: Jay Baer

Narrated by: Marcus Sheridan, Jay Baer

Length: 4 hrs and 51 mins

Release date: 27-06-13

Language: English

4.5 out of 5 stars 25 ratings
Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

Regular price: £12.99 or 1 Credit

Sale price: £12.99 or 1 Credit

Try for £0.00
Talk Triggers

The Complete Guide to Creating Customers with Word-of-Mouth

By: Jay Baer, Daniel Lemin

Narrated by: Jay Baer, Daniel Lemin, Ted Wright

Length: 5 hrs and 34 mins

Release date: 02-10-18

Language: English

4.5 out of 5 stars 28 ratings
Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

Regular price: £12.99 or 1 Credit

Sale price: £12.99 or 1 Credit

Try for £0.00
The Now Revolution

7 Shifts to Make Your Business Faster, Smarter and More Social

By: Jay Baer, Amber Naslund

Narrated by: Erik Synnestvedt

Length: 6 hrs and 9 mins

Release date: 18-08-11

Language: English

Not rated yet
Failed to add items

Sorry, we are unable to add the item because your shopping cart is already at capacity.

Add to basket failed.

Please try again later

Add to wishlist failed.

Please try again later

Remove from wishlist failed.

Please try again later

Adding to library failed

Please try again

Follow podcast failed

Unfollow podcast failed

Regular price: £15.99 or 1 Credit

Sale price: £15.99 or 1 Credit

Try for £0.00