Coach the Person, Not the Problem
A Guide to Using Reflective Inquiry
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Coach the Person, Not the Problem
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Narrated by:
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Tiffany Williams
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By:
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Marcia Reynolds
About this listen
From a founding member of the coaching movement comes a detailed guide to mastering one of a coach’s toughest skills: thoughtfully reflecting clients’ words and expressions back to them so they see themselves and their world through new eyes.
“Coaches rely far too much on asking open-ended questions,” says Marcia Reynolds. But questions only seek answers — inquiry provides insight. When, instead of just questions, clients hear their thoughts, opinions, and beliefs spoken by someone else, it prompts them to critically consider how their thinking affects their goals. Reynolds cites the latest brain science to show why reflective inquiry works and provides techniques, tips, and structures for creating breakthrough conversations.
This book will free coaches from the cult of asking the magical question by offering five essential practices of reflective inquiry: Focus on the person, not the problem; summarize what is heard and expressed; identify underlying beliefs and assumptions; unwrap the desired outcome; and articulate insights and commitments. Using these practices, combined with a respectful and caring presence, helps create a space where clients feel safe, seen, and valued for who they are. Coaches become change agents who actively recharge the human spirit. And clients naturally dive deeper and develop personalized solutions that may surprise even the coach.
©2020 Marcia Reynolds (P)2020 Marcia ReynoldsListeners also enjoyed...
What listeners say about Coach the Person, Not the Problem
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- Khatoun
- 11-09-23
Very insightful
Great techniques are presented. In addition the author shares a variety of examples and real life stories which made it easier to follow through
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- Brenda Thompson
- 26-03-22
coaching brilliance
very thankful to the author for taking time to share her knowledge and experience
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- Amazon Customer
- 13-02-21
Exceptional
Especially if you are a new coach, coaching might seem quite confusing. Marcia has simplified and clarified coaching to its constituents parts. An approach to coaching that truly has the potential to change lives once you embody the knowledge condensed in this book. Spend a month on each chapter, embody it and then move on. I would advice you, after the introduction, to begin with the 3 mental habits, and then to move towards the 5 essential practises. Her approach is very similar to Motivational Interviewing and no wonder, as both approaches are created to bring about a behavioural change. Enjoy the journey :)
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3 people found this helpful
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- Amazon Customer
- 04-01-23
Great book for new Coaches
This was a very good book. Helped me see solution to many of my problems.
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- MRS JOANNE L LEWSLEY
- 01-02-23
Great book full of reflection
loved it, full of great thought provoking ideas and tips to be a better more present coach definitely will read.
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- SteveN
- 23-04-22
Insightful
Marcia really focuses on what it means to 'be' a coach throughout this book, her advice offers invaluable insight, developed from her own extensive coaching experience, to provide new and experienced coaches with deep perspectives on what it mean to being a coach.
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- Anonymous User
- 22-09-24
Amazing Listen
I loved listening to this book. It just makes coaching make sense. We must always Coach the Person - not The Problem - and this book will help you do so if you feel a little lost!
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- Wendy t.
- 18-12-22
Really helpful guidance
Guides you through at a nice pace with great examples of how to use in practice. Really
enjoyed listening to this and found it to be a good source of techniques and advice. Highly recommend
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- René B. Færch
- 16-05-23
Probably the most important skill as a coach
Being a coach myself I could easily recognize the traps and common mistakes in coaching mentioned here. The book has good solutions for a lot of the problems you encounter in coaching and is a valuable resource.
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- P R
- 15-01-24
Very good read
I really enjoyed this book for its straightforward structure and no frills approach to coaching. It is realistic, heart based and human.
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