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How Conversation Works: 6 Lessons for Better Communication

By: Anne Curzan, The Great Courses
Narrated by: Anne Curzan
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Summary

Regardless of age or occupation, conversation can be tricky. But like it or not, it's one of the most important things you do on a daily basis. Successful conversations help you advance professionally and make, maintain, and deepen relationships. Moreover, research shows that talking, when done on a substantive level, is correlated with a feeling of happiness and general well-being.

In just six lectures, Professor Curzan teaches you key strategies that can dramatically improve your ability to converse with anyone, from strangers to supervisors. This highly practical course focuses on the fundamental principles you need to become more conversationally aware and savvy at home, in the workplace, and beyond. You'll learn graceful ways of pointing out a mistake, asking someone to do something he or she doesn't want to do, preparing a person for "no," asking for a big favor, and providing information the recipient doesn't want to hear. You'll also learn devices for skillfully opening and closing exchanges, taking turns "negotiating the conversational floor," sending people subtle signals, and sharing the conversational burden to make discussions feel more mutual and enjoyable.

Whether you want to build rapport with colleagues, promote yourself in an interview, give a winning presentation, ingratiate yourself with your boss, or even create a connection on a first date, knowing what to say and how to say it allows for more productive, smoother interactions.Professor Curzan helps you get ahead by outlining simple techniques for accomplishing all of these goals and more.

Disclaimer: Please note that this recording may include references to supplemental texts or print references that are not essential to the program and not supplied with your purchase.

©2012 The Teaching Company, LLC (P)2012 The Great Courses
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What listeners say about How Conversation Works: 6 Lessons for Better Communication

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Excellent

Really interesting lecture. Didn't think I'd be clever enough to understand a linguistics lecture, but Professor Anne Curzan explained it all very thoroughly and I imagine this would be as interesting to language students as to those just wanted to dip their toe into the subject.

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2 people found this helpful

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Good course

Great for business or private use lecturer very informative and presents her material very well

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1 person found this helpful

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Great Book

Another great course and conversation, about becoming aware of something we all take for granted.

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Good but superficial

A good introduction to the syntax and semantics of conversation, but very superficial its its coverage of the breadth of scenarios and emotions under which conversations occur

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2 people found this helpful

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Loved it!

this book has been an eye opener particularly with the references to cultural differences. I'd never understood why ppl seemed to misunderstand what I was saying and also the motives behind my saying it.

these things should be taught in schools. it would make life so much easier as we navigate our way around the ever increasing multicultural workplaces.

get the book. it will be immediately useful.

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1 person found this helpful

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    3 out of 5 stars

Way too simple

The lecturer is good and the topics are good. Basically everything about these lectures are plain good.
It's good to hear reassuring simple things, but don't expect any major revelations listening to this.

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3 people found this helpful

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a real eye-opener

some really good facts and tips and pointers to help you become more aware of your own conversation and improve it. I'm going to search for any other work that might be available from this lady.

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Maybe good for english second language

Talks about the absolute basics of conversation as if its a new discovery, doesnt teach you any new techniques or ideas.

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Trivial

I know US college education does not have a great reputation and, if this is a fair sample, it supports that view. I do not need a 'Professor' to tell me that we ask questions indirectly, 'Could you pass me the sugar?' to be polite. (A typical five year old will make the same point, but with humour: 'I could, Mum, hahaha!'). I guess if English is not your mother tongue, this might be useful. This book has put me off this whole 'Great Courses' series, which had looked quite promising.

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11 people found this helpful

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Mediocre

I felt it was more stating of the obvious. I was expecting much more nuanced application. especially compared to other courses

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