"Money rules all, and I wasn't profitable, so therefore, was irrelevant to them." - Ajax Greene

The conversation delves into the impact of organizational values on customer experiences, particularly in large corporations like Microsoft.

[Why This Is Important]

The main message of this episode is to understand the significance of aligning organizational values with customer experiences. Becoming a person worth listening to involves considering the impact of values on customer interactions.

[What you need to know]

Listeners should know that large corporations often prioritize cost over customer experiences, resulting in potential dissatisfaction and disengagement.

[What you need to do]

1. Evaluate your organization's values and assess their impact on customer interactions.
2. Consider the values of the companies you support and whether they align with your personal values and expectations.

[TAKE ACTION] Do this now

Reflect on the values of the organizations you engage with and consider how they may influence your decision to continue supporting them.

This episode of Stories Matter sheds light on the importance of aligning organizational values with customer engagement, urging listeners to evaluate the values they support in the businesses they engage with.

Bios

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel, Inc. Check out her LinkedIn profile to learn more. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Ajax Greene is a polymath who has synergized being a world-class athlete, a successful business leader with a 40-year meditation practice into a focused mission to bring coherence to the global economy one person and one organization at a time. He believes brain coherence is the foundation that human and business success is built on.

Check out Coherence Collaborative https://coherencecollaborative.com/ or his LinkedIn profile to learn more. https://www.linkedin.com/in/ajaxgreene/

Keywords

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