Business Customer Success

Product list
    • How Innovative Companies Are Reducing Churn and Growing Recurring Revenue
    • By: Nick Mehta, Dan Steinman, Lincoln Murphy
    • Narrated by: Tim Andres Pabon
    • Length: 8 hrs and 25 mins
    • Release date: 07-07-17
    • Language: English
    • 4.5 out of 5 stars 54 ratings
    • The subscription business model is hot - from software to music to movies to diet programs, investors and public markets want businesses that create recurring payments....

    Regular price: £14.99 or 1 Credit

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    • How to Thrive in One of the World’s Fastest Growing Careers - While Driving Growth for Your Company
    • By: Ashvin Vaidyanathan, Ruben Rabago
    • Narrated by: Daniel Henning
    • Length: 7 hrs and 22 mins
    • Release date: 24-03-20
    • Language: English
    • 4.5 out of 5 stars 14 ratings
    • The Customer Success Manager has become a critical asset to organizations across the business landscape. As the subscription model has spread from the cloud and SaaS to more sectors of the economy, that pivotal role will only grow in importance....

    Regular price: £12.99 or 1 Credit

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    • A Proven Framework to Drive Impactful Client Outcomes for Your Company
    • By: Wayne McCulloch
    • Narrated by: Nick Hardcastle
    • Length: 8 hrs and 6 mins
    • Release date: 06-12-21
    • Language: English
    • 5 out of 5 stars 4 ratings
    • Wayne McCulloch has more than 25 years of experience in the software industry — years spent in training, adoption, and customer experience, the building blocks for customer success....

    Regular price: £12.99 or 1 Credit

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    • Why Every Aspect of Your Business Model Needs a Paradigm Shift
    • By: Nick Mehta, Allison Pickens, Maria Martinez - foreword
    • Narrated by: Chloe Cannon
    • Length: 10 hrs and 6 mins
    • Release date: 31-07-20
    • Language: English
    • 3 out of 5 stars 2 ratings
    • If leaders aren't integrating their digital offerings into a philosophy of customer success, they will be defeated in the next decade because technical excellence and other traditional competitive advantages are becoming too easy to imitate....

    Regular price: £15.99 or 1 Credit

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    • How to Get Clients to Stay Longer, Feel Happy and Achieve Better Results
    • By: Jay Goncalves, Ben McLellan
    • Narrated by: Ben McLellan
    • Length: 5 hrs and 28 mins
    • Release date: 06-02-23
    • Language: English
    • 5 out of 5 stars 1 rating
    • What are companies like Uber, IKEA, Belgo, and Eurostar doing that makes them so profitable? They know how to scale relationships. But online gurus are lying to you about scaling to hundreds of clients without creating an exceptional customer experience.

    Regular price: £14.99 or 1 Credit

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    • How to Achieve Customer Success and Create Exceptional CX
    • By: Isabella Villani
    • Narrated by: Jonathan Yen
    • Length: 9 hrs and 4 mins
    • Release date: 09-04-19
    • Language: English
    • 2 out of 5 stars 1 rating
    • Transform Customer Experience offers real-life insights into effective strategies for developing and implementing customer experience (CX) programs in a range of corporate, governmental, and nonprofit environments....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    • Why the Next Frontier of CS is Digital and How You Can Leverage it to Drive Durable Growth
    • By: Nick Mehta, Kellie Capote
    • Narrated by: Teri Schnaubelt
    • Length: 6 hrs and 58 mins
    • Release date: 09-07-24
    • Language: English
    • Not rated yet
    • In Digital Customer Success: The Next Frontier, a team of trailblazing customer success professionals and digital entrepreneurs delivers an insightful discussion of the next stage in customer success management.

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    • Unlocking Consumer Decisions with the Science of Behavioral Economics
    • By: Melina Palmer
    • Narrated by: Rachel Perry
    • Length: 8 hrs and 12 mins
    • Release date: 11-05-21
    • Language: English
    • 4.5 out of 5 stars 25 ratings
    • This audiobook explains why people buy - and how to use that knowledge to improve pricing, increase sales, and create better, "brain-friendly" brand messaging. Become a more effective leader with the practical tools in this book....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

    • 10 Guiding Principles for Winning Tomorrow's Business
    • By: Blake Morgan
    • Narrated by: Lisa Larsen
    • Length: 6 hrs and 38 mins
    • Release date: 29-10-19
    • Language: English
    • 3.5 out of 5 stars 9 ratings
    • In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective....

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  • Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

  • Regular price: £6.99 or 1 Credit

    Sale price: £6.99 or 1 Credit

    • Over 700 Ready-to-Use Phrases and Scripts That Really Get Results
    • By: Renee Evenson
    • Narrated by: Kelly D’Ambrosio
    • Length: 7 hrs and 58 mins
    • Release date: 30-08-22
    • Language: English
    • Not rated yet
    • Dealing with customers isn't easy, they aren't always right or even pleasant. Business author Renée Evenson ensures you’ll always have the right words to defuse tense interactions.

    Regular price: £12.99 or 1 Credit

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    • Your Step-By-Step Guide to Success, 4th Edition
    • By: The Staff of Entrepreneur Media Inc., Cheryl Kimball
    • Narrated by: Lisa Flanagan
    • Length: 5 hrs and 26 mins
    • Release date: 30-10-18
    • Language: English
    • 3.5 out of 5 stars 3 ratings
    • Take your passion for event planning to the next level with advice and tools you need to start, run, and grow a successful business. From writing a solid contract to finding reliable vendors, our experts help you identify your niche, teach you how to scout potential clients, and more....

    Regular price: £12.99 or 1 Credit

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    • By: Don R. Crawley
    • Narrated by: Don R. Crawley
    • Length: 1 hr and 30 mins
    • Release date: 12-01-22
    • Language: English
    • Not rated yet
    • Instead of prescribing rigid scripts and protocols, The 5 Principles of IT Customer Service shows the listener how to live a more compassionate and empathetic life as a pathway to delivering exceptional customer service....

    Regular price: £6.99 or 1 Credit

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  • Regular price: £7.99 or 1 Credit

    Sale price: £7.99 or 1 Credit

    • The Success Guide to Mastering Strategy, Use of AI, and Building a Profitable Customer Base
    • By: Waldo's Publishing Company
    • Narrated by: Zephyrus White
    • Length: 4 hrs and 9 mins
    • Release date: 13-01-25
    • Language: English
    • 5 out of 5 stars 2 ratings
    • Elevate your business through digital mastery: Achieve success faster than you imagined, even if technology feels overwhelming to you. Are you overwhelmed by ever-evolving digital marketing strategies, desperate to leverage AI but unsure where to start?

    Regular price: £11.99 or 1 Credit

    Sale price: £11.99 or 1 Credit

    • Customer Care, Customer Service
    • By: Ruby Charitys, Anne M. Bacal
    • Narrated by: Jesse Gross, Nick Dolle
    • Length: 39 mins
    • Release date: 19-11-20
    • Language: English
    • Not rated yet
    • Almost every business depends on its customers and your one is probably no different. Without the customer there is no order and without the order there is no profit. It's easy to see how a business could quickly fold without great customer service at its core....

    Regular price: £6.99 or 1 Credit

    Sale price: £6.99 or 1 Credit

    • A Guide on How to Use Videos and Video Marketing to Attract Customers, Boost Your Sales and Skyrocket Your Business to Success
    • By: Jennie Cosim
    • Narrated by: Thomas Morrison
    • Length: 28 mins
    • Release date: 13-12-24
    • Language: English
    • Not rated yet
    • In this audiobook, learn everything about video marketing and why it is a tremendous help to the marketing endeavors for your business.

    Regular price: £2.99 or 1 Credit

    Sale price: £2.99 or 1 Credit

    • Engage and Retain Customers to Build the Future of Your Business
    • By: Nick Mehta, Robin Van Lieshout
    • Narrated by: Stephen R. Thorne
    • Length: 7 hrs and 59 mins
    • Release date: 26-12-23
    • Language: English
    • Not rated yet
    • Nick Mehta and Robin Van Lieshout deliver a playbook on how to cultivate meaningful communities that fuel quantifiable business growth. In the book, you'll learn how to capitalize on this new growth strategy to scale your company and develop excitement around your products and your firm....

    Regular price: £12.99 or 1 Credit

    Sale price: £12.99 or 1 Credit

  • Regular price: £6.99 or 1 Credit

    Sale price: £6.99 or 1 Credit