Difficult Conversations cover art

Difficult Conversations

Craft a Clear Message, Manage Emotions and Focus on a Solution (HBR 20-Minute Manager Series)

 Preview
LIMITED TIME OFFER

3 months free
Try for £0.00
£8.99/mo thereafter. Renews automatically. Terms apply. Offer ends 31 July 2025 at 23:59 GMT.
Pick 1 audiobook a month from our unmatched collection.
Listen all you want to thousands of included audiobooks, Originals, and podcasts.
Access exclusive sales and deals.
Premium Plus auto-renews for £8.99/mo after 3 months. Cancel monthly.

Difficult Conversations

By: Harvard Business Review
Narrated by: Jonathan Yen
Try for £0.00

£8.99/mo after 3 months. Offer ends 31 July 2025 23:59 GMT. Cancel monthly.

Buy Now for £6.99

Buy Now for £6.99

Confirm Purchase
Pay using card ending in
Switch payment method
By completing your purchase, you agree to Audible's Conditions of Use and authorise Audible to charge your designated card or any other card on file. Please see our Privacy Notice, Cookies Notice and Interest-based Ads Notice.
Cancel

About this listen

You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. Difficult Conversations walks you through:

- Uncovering the root cause of friction

- Maintaining a positive mindset

- Untangling the problem together

- Agreeing on a way forward

Don't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.

PLEASE NOTE: When you purchase this title, the accompanying PDF will be available in your Audible Library along with the audio.

©2016 Harvard Business School Publishing Corporation (P)2023 Ascent Audio Business Communication Career Success Management Management & Leadership Business Career Leadership

Listeners also enjoyed...

 The Personal MBA: Master the Art of Business cover art
Overcoming Fake Talk cover art
Ten Qualities of the World's Greatest Communicators cover art
Leading YOU cover art
Crucial Conversations (Third Edition) cover art
The Coaching Habit cover art
The Speed of Trust cover art
Do Better Work: Finding Clarity, Camaraderie, and Progress in Work and Life cover art
The Five Dysfunctions of a Team cover art
How to Be Confident cover art
The Power of Presence cover art
Mindfulness cover art
The Trusted Advisor cover art
Conversation Tactics cover art
Conscious Business cover art
All stars
Most relevant  
I found the book to be full of generics. There were some practical examples but not enough guidance on different situations that you may encounter.

I did purchase this by accident as I wanted a different book, but it is a decent starting block if you can call it that. It is very short in length and will leave you wanting to research more about handling difficult conversations.

Decent starting block

Something went wrong. Please try again in a few minutes.