Exactly What to Say cover art

Exactly What to Say

The Magic Words for Influence and Impact

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Exactly What to Say

By: Phil M. Jones
Narrated by: Phil M. Jones
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About this listen

Often the decision between a customer choosing you over someone like you is your ability to know exactly what to say, when to say it, and how to make it count. Phil M. Jones has trained more than two million people across five continents and over 50 countries in the lost art of spoken communication. In Exactly What to Say, he delivers the tactics you need to get more of what you want.

Best-selling author and multiple award-winner Phil M. Jones is highly regarded as one of the world's leading sales trainers. He has trained more than two million people across five continents and 56 countries and coached some of the biggest global brands in the lost art of spoken communication. In 2013, he won the British Excellence in Sales and Marketing Award for Sales Trainer of the Year, the youngest-ever recipient of that honor. He has also written a series of best-selling books and developed a number of Online training courses that have enrolled tens of thousands of members around the world. Phil divides his time between London and New York.

©2017 Phil M. Jones (P)2017 Phil M. Jones
Communication & Social Skills Consumer Behavior & Market Research Management & Leadership Marketing & Sales Negotiating Personal Development Sales & Selling Business Product Marketing Business Communication Skills

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All stars
Most relevant  
this book is choc-a-bloc full of useful and practical sales strategies that you will be able to instantly use.

Highly recommended for serious Sales Professionals wishing to sell more

lots of useful tips from the sales Master!

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Its practical and enthusiastic overall, if you face regular buyers or day a day situations is good, if facing procurement or pragmatic buyers might not open all you need.

Practical & Entusiastic approach

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It's very interesting to think how what you say can change how others think. This book gives some great words to change and use to improve your conversations moving forward

Interesting subject

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Having read Phil’s ‘Magic Words’ this was a great follow-on. I will certainly be listening to it over and over.

So simple yet so impactful

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practical AF. cant wait to apply this to my new biz. ferrari this year rodney

wow

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amazing! literally just studying and using these words have doubled my sales and close more often! fully recommend to any face to face or telesales person!

increased my sales!

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not come across a book just focussed upon specific phrases before so this was new to me

really clever words

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This book gives practical and useful advice. I have started using the tips...succesfully. I will definitely listen to this more than once.

A good use of time

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Excellent and straight to the point book. I was truly amazed at how small changes to the way we speak can make such an impact. Must have for all professionals.

Excellent

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This book helped me a lot with my business sales, as well with my day to day life. Very helpful.

Amazing book.

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