How to Deal with Difficult People
Smart Tactics for Overcoming the Problem People in Your Life
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How to Deal with Difficult People
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Narrated by:
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Katy Carmichael
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By:
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Gill Hasson
About this listen
Don't let problem people get to you!
Whether it's a manager who keeps moving the goal posts, an uncooperative colleague, negative friend, or critical family member, some people are just plain hard to get along with.
Often, your immediate response is to shrink or sulk, become defensive or attack. But there are smarter moves to make when dealing with difficult people. This book explains how to cope with a range of situations with difficult people and to focus on what you can change.
This book will help you to:
- Understand what makes difficult people tick and how best to handle them
- Learn ways to confidently stand up to others and resist the urge to attack back
- Develop strategies to calmly navigate emotionally-charged situations
- Deal with all kinds of difficult people - hostile, manipulative and the impossible
- Know when to choose your battles, and when to walk away
Why let someone else's bad attitude ruin your day? How to Deal with Difficult People arms you with all the tools and tactics you need to handle all kinds of people - to make your life less stressful and a great deal easier.
©2014 Gill Hasson (P)2015 Audible, Ltd.Listeners also enjoyed...
What listeners say about How to Deal with Difficult People
Average customer ratingsReviews - Please select the tabs below to change the source of reviews.
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Overall4 out of 5 stars
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Performance4 out of 5 stars
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Story4 out of 5 stars
- SuzieSkye
- 10-10-24
Difficult People
Listening to How to Deal with Difficult People by Gill Hanson included in my audible subscription
Try to negotiate or compromise instead of getting drawn into an argument. if the difficult person is passive aggressive: it's time to disengaged with them.
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Overall5 out of 5 stars
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Performance5 out of 5 stars
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Story4 out of 5 stars
- Amazon Customer
- 15-10-22
very good information for handling people
this was eye opening ! because its not always so much about the other person but it can be myself that makes problems or just don't understand and lead in a way thatbithers understand 🤪 very good book!
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1 person found this helpful
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Overall1 out of 5 stars
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Performance1 out of 5 stars
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Story1 out of 5 stars
- LuluUK
- 12-01-25
Disappointment
Very few realistic or relatable examples for me unfortunately, so I haven’t really been able to take much (if anything) away. Whilst I approached this book with enthusiasm and an open mind, some of the positions taken, and recommendations provided, by the author were deeply concerning. Rather awkwardly, considering that the author is professing to be an expert on this subject, I found it quite a ‘difficult’ and at times, toxic, read. I struggled to reach the end. The author seems to want you to bin a longtime friend or family member at the drop of a hat and brutally cut off communications, unless they are adequately feeding into and serving your own ego. That is in a nutshell how this author suggests ‘dealing with difficult people’. Just awful, really. We’re supposed to be encouraging speaking out if struggling with mental health which is likely to be a common underlying reason for any ‘negative’ thoughts or attitudes. Or how about someone is just generally going through a really tough time and is brave enough to share with you as a sort of cry for help or simply a shoulder to cry/rant on. Showing them resilience, kindness and love is surely what any decent person would do. There are lots of recommendations you can offer to help support them but also redistribute some of the weight also. These are challenging times. Please be kind! Difficult people to me are the likes of customer service agents nowadays (strangers), estate agents etc who we are forced to deal with on pretty much a daily basis and seem intent on causing trouble. On a plus, the narrator was easy to listen to. Eek.
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