"We believe people matter more than money."

[Why This Is Important] - The main objective of this episode is to become a person worth listening to so you can effectively engage with others, especially in challenging situations. As highlighted in the story shared, the importance is to shift the focus from entitlement to mutual respect and understanding when interacting with others.

[What you need to know] - In this episode, the hosts and guest discuss the significance of self-awareness and empathy in relationships, especially in situations where service and entitlement interplay. The conversation delves into the complexities of societal values and how they impact human interactions.

[What you need to do] - All Action Steps: Reflect on your own behaviors and attitudes towards service, entitlement, and empathy. Consider how you can elevate the way you show up in your interactions with others. Challenge your mindset and strive to engage with a sense of genuine respect and understanding.

[TAKE ACTION] - Do this now: Take a moment to introspect and identify areas in your life where you can practice more self-awareness and empathy, particularly in your interactions with service providers or in situations where entitlement may be a factor. Endeavor to prioritize mutual respect and understanding in your relationships with others.

Bios

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel, Inc. Check out her LinkedIn profile to learn more. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Ajax Greene is a polymath who has synergized being a world-class athlete, a successful business leader with a 40-year meditation practice into a focused mission to bring coherence to the global economy one person and one organization at a time. He believes brain coherence is the foundation that human and business success is built on.

Check out Coherence Collaborative https://coherencecollaborative.com/ or his LinkedIn profile to learn more. https://www.linkedin.com/in/ajaxgreene/

Keywords

Gayle Turner, The Storytellers Channel, Shelli Jost Brady, Alchemy Consulting, Ajax Greene, Coherence Collaborative, service, annoyance, self compassion, self awareness, new economy, coherence, relationships, low self esteem, privilege, entitlement, ownership, social contract, courtesy, compassion, money, values, compassion, business, vendors, payroll, finance,

transparency, compassion, care, externalities, small organizations, big corporations, interconnectedness, constituents, people matter, money

"Can I have a salad with feta on the side?" Sounds familiar, right? But what happens when your order is wrong, and the service is poor?

[Why This Is Important] The main message is to become a person worth listening to so you can handle tricky situations with grace and empathy. When faced with disappointing service, it's crucial to understand the values of the organization, the employee's situation, and our own role in the interaction.

[What you need to know] In this episode, we discussed the impact of poor service and the values of an organization on our experiences. We touched on the dynamics of frontline service jobs, the responsibility of consumers, and the distinction between individual behavior and systemic issues.

[What you need to do]

1. Reflect on your own expectations and behaviors when facing poor service.
2. Consider the values and systems in place within the organization that may affect employee behavior.
3. Practice empathy and kindness towards service staff, recognizing the challenges they may be facing.
4. Assess your role and responsibility as a consumer in problematic situations.

[TAKE ACTION] The next time you encounter disappointing service, take a moment to understand the situation from the employee's perspective and respond with empathy and kindness.

Bios

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel, Inc. Check out her LinkedIn profile to learn more. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Ajax Greene is a polymath who has synergized being a world-class athlete, a successful business leader with a 40-year meditation practice into a focused mission to bring coherence to the global economy one person and one organization at a time. He believes brain coherence is the foundation that human and business success is built on.

Check out Coherence Collaborative https://coherencecollaborative.com/ or his LinkedIn profile to learn more. https://www.linkedin.com/in/ajaxgreene/

Keywords

Gayle Turner, The Storytellers Channel, Shelli Jost Brady, Alchemy Consulting, Ajax Greene, Coherence Collaborative, restaurant service, poor service, customer experience, values, organization, employee behavior, brand values, patron responsibility, food industry, empathy, compensation, accountability, engagement, human compassion, systemic issues, feedback, consumer behavior, customer expectations, relationship, society, kindness, organizational values, organizational compassion, choice, dividends, compassion, organization values, customer values

"Well, if that's the work you do, and if they're all doing it, it's not like you can go from one and the other is gonna be that much different. They all do it." - Ajax Greene

[Why This Is Important] - Objective: The main message is to understand how business values manifest in behavior and how it affects decision-making for employees, customers, and suppliers. Become a person worth listening to so you can make informed decisions about the brands you support.

[What you need to know]: In this episode, the focus is on the 5 constituencies of a brand: employees, customers, suppliers, communities, and the finance community. The discussion delves into the behavior of large corporations regarding prioritizing money over people, dysfunctional business practices, and the importance of company transparency.

[What you need to do]: Listen to the stories and insights shared in the podcast to gain a deeper understanding of how business values impact various stakeholders in the business ecosystem. Evaluate your support for brands based on their treatment of employees, vendors, and communities, and consider the impact of those values on your decisions as a consumer or employee.

[TAKE ACTION] Do this now: Reflect on your experiences and interactions with businesses and consider the values they demonstrate in their behavior toward employees, customers, and suppliers. Evaluate the transparency of the brands you support and consider the impact of their values on your decisions as a consumer or employee.

Bios

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel, Inc. Check out her LinkedIn profile to learn more. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Ajax Greene is a polymath who has synergized being a world-class athlete, a successful business leader with a 40-year meditation practice into a focused mission to bring coherence to the global economy one person and one organization at a time. He believes brain coherence is the foundation that human and business success is built on.

Check out Coherence Collaborative https://coherencecollaborative.com/ or his LinkedIn profile to learn more. https://www.linkedin.com/in/ajaxgreene/

Keywords

Gayle Turner, The Storytellers Channel, Shelli Jost Brady, Alchemy Consulting, Ajax Greene, Coherence Collaborative, brand, employees, customers, suppliers, communities, finance community, investors, stockholders, Wall Street, large corporations, multi stakeholder model, pharmaceutical industry, accounts payable, business practices, advertising agencies, subcontractors, cash flow, values, consumer attitudes, transparency, competitive advantage, company culture, behavior, business decisions, business ethics, business values, business transparency, employee treatment, vendor treatment, business competition, business relationships

"Money rules all, and I wasn't profitable, so therefore, was irrelevant to them." - Ajax Greene

The conversation delves into the impact of organizational values on customer experiences, particularly in large corporations like Microsoft.

[Why This Is Important]

The main message of this episode is to understand the significance of aligning organizational values with customer experiences. Becoming a person worth listening to involves considering the impact of values on customer interactions.

[What you need to know]

Listeners should know that large corporations often prioritize cost over customer experiences, resulting in potential dissatisfaction and disengagement.

[What you need to do]

1. Evaluate your organization's values and assess their impact on customer interactions.
2. Consider the values of the companies you support and whether they align with your personal values and expectations.

[TAKE ACTION] Do this now

Reflect on the values of the organizations you engage with and consider how they may influence your decision to continue supporting them.

This episode of Stories Matter sheds light on the importance of aligning organizational values with customer engagement, urging listeners to evaluate the values they support in the businesses they engage with.

Bios

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel, Inc. Check out her LinkedIn profile to learn more. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Ajax Greene is a polymath who has synergized being a world-class athlete, a successful business leader with a 40-year meditation practice into a focused mission to bring coherence to the global economy one person and one organization at a time. He believes brain coherence is the foundation that human and business success is built on.

Check out Coherence Collaborative https://coherencecollaborative.com/ or his LinkedIn profile to learn more. https://www.linkedin.com/in/ajaxgreene/

Keywords

Stories Matter, leaders, transform lives, power of stories, drive meaningful change, Gayle Turner, Storytellers Channel, transformative power of story, Shelli Jost Brady, Alchemy Consulting, turning vision into reality, aligning organizational values, Ajax Greene, Coherence Collaborative, fostering coherence, values, employee retention, engagement, brand constituencies, employees, customers, suppliers, community, financers, investors, large corporations, Netflix, Microsoft, Wall Street, technology problem, customer service, division of labor, customer experience, core values, organization values, organizational alignment, business values, leadership transformation, storytelling, intentional storytelling, value alignment.

"Utopia Plastics has been used in the making of over 200 different products in the alternative space." - Sharina Perry's journey from envisioning a better world as a child to revolutionizing the plastics industry with plant-based materials is truly inspirational.

[Why This Is Important] - The main message is to become a person worth listening to, so you can make a positive impact on the world and take strides towards sustainable innovations. The episode message revolves around the potential of plant-based plastics in transforming the manufacturing industry and contributing to environmental sustainability.

[What you need to know.] - Sharina Perry's vision and determination led to the development of plant-based materials that can be used as an alternative to petroleum in plastics manufacturing. Utopia Plastics is driven by values of stewardship, collaboration, and creating a sustainable ecosystem business model.

[What you need to do.] - Embrace a vision that can contribute to positive change, seek out strategic partners who align with your values, and build a community-driven approach towards problem-solving in your industry.

[TAKE ACTION] - Embrace a vision for positive change, seek out strategic partners who align with your values, and work towards a community-driven approach to problem-solving in your industry.

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel, Inc. Check out her LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Sharina Perry

is an entrepreneur with more than 25 years of experience establishing and running national businesses. Sharina is the founder and inventor of Utopia Plastix, a plant based alternative to petroleum-based polymers. Sharina is also the originator and developer of The Utopia Model, a sustainable ecosystem business model. She is well regarded as an innovator, strategist, and unconventional thinker. She is often praised for her exceptional capacity to foster creative thinking, effective execution, and deliberate leadership. Aside from her successful career, Sharina holds a significant number of leadership,

management, and business development certifications. Sharina holds an expert certification in Sustainable Strategies and Circular Economics. Her education

includes but is not limited to, The University of Oklahoma and Cambridge Judge Business School. Sharina also owns registered global patents and trademarks.

Throughout her illustrious career, Sharina has received numerous awards and accolades and has been recognized worldwide. This year Sharina was listed as Forbes's Top 10 Women To Watch in 2023 (globally). Sharina was also featured in September 2023 on the iconic Nasdaq Billboard in NYC Times Square as the Inventor of the Year.

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Keywords

Utopia, change the world, paper straw, plants, plastics manufacturing, alternative, petroleum, injection molding, blown film, 3D manufacturing, thermoforming, extrusion, blow molding, environmental justice, health and wellness, education, economic development, family, covid, values, business owner, CEO, stewardship, partners, culture, community, supply chain, regenerative economics, Sharina Perry, Shelli Jost Brady, Gayle Turner

"We really do create more problems as we say we're going to solve them." - In this episode, Sharina Perry shares a powerful and eye-opening story about her journey towards creating a sustainable and innovative solution to the environmental impact of single-use plastics.

[Why This Is Important] - The main message is to become a person worth listening to so you can make a positive impact on the world, as evident from Sharina Perry's inspiring story of innovation and determination. This episode's message is the power of one person's vision and commitment to bringing positive change to the world.

[What you need to know.] - Sharina's realization of the environmental impact of single-use plastics led her to develop a plant-based alternative that could address this issue sustainably. She discovered the potential of plant materials in providing both ecological benefits and economic opportunities.

[What you need to do.] - Take the time to evaluate the environmental impact of the products you use and consider alternative solutions. Research and educate yourself about sustainable practices and innovative materials that can contribute to a more eco-friendly future. Support and advocate for sustainable initiatives in your community and beyond.

[TAKE ACTION] Do this now - Reflect on the environmental impact of your daily consumption habits. Investigate opportunities to support sustainable and environmentally friendly products and initiatives. Use your voice and influence to promote the adoption of sustainable practices within your circles of influence.

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel, Inc. Check out her LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Sharina Perry

is an entrepreneur with more than 25 years of experience establishing and running national businesses. Sharina is the founder and inventor of Utopia Plastix, a plant based alternative to petroleum-based polymers. Sharina is also the originator and developer of The Utopia Model, a sustainable ecosystem business model. She is well regarded as an innovator, strategist, and unconventional thinker. She is often praised for her exceptional capacity to foster creative thinking, effective execution, and deliberate leadership. Aside from her successful career, Sharina holds a significant number of leadership, management, and business development certifications. Sharina holds an expert certification in Sustainable Strategies and Circular Economics. Her education includes but is not limited to, The University of Oklahoma and Cambridge Judge Business School. Sharina also owns registered global patents and trademarks.

Throughout her illustrious career, Sharina has received numerous awards and accolades and has been recognized worldwide. This year Sharina was listed as Forbes's Top 10 Women To Watch in 2023 (globally). Sharina was also featured in September 2023 on the iconic Nasdaq Billboard in NYC Times Square as the Inventor of the Year.

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Keywords

plant based materials, environment awareness, sustainability, single use plastics, paper straws, environmental impacts, circular economy, utopia, utopia plant based straw, viable alternative, wood and petroleum straw, world changing, Sharina Perry, Shelli Jost Brady, Gayle Turner

In today's episode of "Stories Matter! Helping Leaders Transform Lives," we dive into the important topic of sustainable economics with our guest Sharina Perry

"Imagining if we did something different became my way of solving problems." - Sharina Perry

[Why This Is Important] - The main message here is the importance of becoming a person worth listening to so you can make a positive impact in the world. In this episode, Sharina Perry shares her journey of creating a vision for a better world and turning her passion into advocacy for health and wellness in underrepresented communities.

[What you need to know.] You need to know about the disparities and challenges faced by minority communities, particularly in the context of health and wellness. Sharina Perry's personal experience with her nephew's diagnosis highlights the impact of these disparities and the need for advocacy and change.

[What you need to do.] Educate yourself about the disparities and challenges faced by underrepresented communities. Take action to become an advocate for positive change within these communities. Support initiatives and businesses that promote health and wellness for all.

[TAKE ACTION] Do this now - Listen to the voices of those advocating for change in underrepresented communities. Use your own platform and influence to raise awareness and support initiatives working towards equitable health and wellness for all.

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel, Inc. Check out her LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Sharina Perry

is an entrepreneur with more than 25 years of experience establishing and running national businesses. Sharina is the founder and inventor of Utopia Plastix, a plant based alternative to petroleum-based polymers. Sharina is also the originator and developer of The Utopia Model, a sustainable ecosystem business model. She is well regarded as an innovator, strategist, and unconventional thinker. She is often praised for her exceptional capacity to foster creative thinking, effective execution, and deliberate leadership. Aside from her successful career, Sharina holds a significant number of leadership,

management, and business development certifications. Sharina holds an expert certification in Sustainable Strategies and Circular Economics. Her education includes but is not limited to, The University of Oklahoma and Cambridge Judge Business School. Sharina also owns registered global patents and trademarks.

Throughout her illustrious career, Sharina has received numerous awards and accolades and has been recognized worldwide. This year Sharina was listed as Forbes's Top 10 Women To Watch in 2023 (globally). Sharina was also featured in September 2023 on the iconic Nasdaq Billboard in NYC Times Square as the Inventor of the Year.

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Keywords

life shifts, belief, imagination, utopia, disparity, faith-based, man's inhumanity to man, collaboration, minorities, underrepresented communities, manufacturing facilities, air pollutants, neurofibromatosis, quality of life, ignorance, advocacy, education, cannabis, health outcomes, FDA guidelines, holistic approach, economic development, community health, entrepreneurship, finite games, infinite games, communal approach, disparity, intentional efforts, community development

"There's nothing I couldn't do. So, I didn't see my gender, my race as a handicap. I could shatter glass ceilings all day long." - Sharina Parry

[Why This Is Important] - The main objective of this episode is to illustrate the journey of becoming an entrepreneur and overcoming challenges. The message is to become a person worth listening to so you can navigate obstacles and achieve success. The story of Sharina Parry exemplifies the power of resilience and determination in the face of adversity.

[What You Need to Know] - In this episode, Sharina Parry shares her entrepreneurial journey, from being unexpectedly laid off as the director of operations to founding Utopia Plastics and becoming a leading provider in the public and private space nationwide. She discusses the challenges she faced, the value of partnerships, and the importance of creating opportunities for others.

[What You Need to Do] - As a listener, it's essential to absorb the lessons shared by Sharina Parry, especially regarding resilience, creating opportunities, and the impact of diversity in entrepreneurship.

[TAKE ACTION] - Reflect on the challenges you've faced and consider how you can turn them into opportunities for growth. Take inspiration from Sharina Parry's story and apply the lessons learned to your own journey as an entrepreneur.

Gayle Turner is President of The Storytellers Channel, Inc. https://storytellerschannel.com/ For close to five decades he has used the power of story to initiate and sustain change while growing leaders and building productive corporate and community cultures. Check out his LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/wgayleturner/

Shelli Jost Brady is Founder & Catalyst

at Alchemy Consulting and Chief Operating Officer at The Storytellers Channel,

Inc. Check out her LinkedIn profile to learn the rest of the story. https://www.linkedin.com/in/shelli-jost-brady-94b44835/

Sharina Perry

is an entrepreneur with more than 25 years of experience establishing and

running national businesses. Sharina is the founder and inventor of Utopia

Plastix, a plant based alternative to petroleum-based polymers. Sharina is also

the originator and developer of The Utopia Model, a sustainable ecosystem

business model. She is well regarded as an innovator, strategist, and

unconventional thinker. She is often praised for her exceptional capacity to

foster creative thinking, effective execution, and deliberate leadership. Aside

from her successful career, Sharina holds a significant number of leadership,

management, and business development certifications. Sharina holds an expert

certification in Sustainable Strategies and Circular Economics. Her education

includes but is not limited to, The University of Oklahoma and Cambridge Judge

Business School. Sharina also owns registered global patents and trademarks.

Throughout her illustrious career, Sharina has received numerous awards and

accolades and has been recognized worldwide. This year Sharina was listed as

Forbes's Top 10 Women To Watch in 2023 (globally). Sharina was also featured in

September 2023 on the iconic Nasdaq Billboard in NYC Times Square as the

Inventor of the Year.

Download a FREE checklist of how to craft intentional stories to inspire results. https://storytellerschannel.com/inspire

Keywords

entrepreneur, founder, Utopia Plastics, serial entrepreneur, director of operations, leading provider, bootstrap, partnership, investment, IP value, capital, revenue, public private space, government contractor, African American woman, prime contractor, funding, bootstrapping, inequity, glass ceilings, gender, race, taking up space, community, contributing to society, responsibility, society, family, contribution, leadership, business growth, Sharina Perry, Shelli Jost Brady, Gayle Turner